You’ve lost money to a scam.
It happens to intelligent, careful people, every day. Speed matters more than anything else now, and it helps to know what actually gets money back.
Right now
- Stop all contact with the scammer: including "recovery agents" who approach you afterwards. Many are the same people coming back.
- Call your bank and ask them to dispute or recall the transfers. The earlier this happens, the better the chance something is stopped in transit.
- Preserve everything: messages, emails, account details, wallet addresses, receipts. Don't delete the embarrassing parts; they are evidence.
- Change passwords and replace any identity documents you provided.
- Get legal advice before anything else. Banks rarely accept responsibility once money has left, and police do not recover funds for victims. Where recovery happens, it is usually through fast civil action: tracing the money and freezing it wherever it has landed.
Being honest with you
No one can promise to get your money back, and you should be wary of anyone who does. Firms that guarantee recovery are often scammers themselves. What we can do is tell you quickly, and honestly, whether recovery is realistic in your case: it depends on how fast you act, where the money went, and whether it can still be traced. We have recovered funds for scam victims months after the event; we have also told people, early and plainly, that pursuing would cost more than they could ever get back. You will get the same honesty.
What we do
We trace funds (including cryptocurrency, working with specialist tracing investigators), obtain freezing orders over accounts and wallets, pursue the recipients, and where appropriate prepare a police referral that will actually be looked at.
Talk to us today
All consultations are private and confidential. For urgent matters please call +61 3 8676 7929. Telephone is answered out of hours. Contact us
